Cancellation Policy:-

 

The amount to be refunded in case of cancellation varies. It is dependent on the number of days prior to the date of booking. There are other special situations as well. Please go through the cancellation policy thoroughly.

  1. The cancellation made 30 days prior to check-in, then the full amount will be refunded. No amount will be deducted as the cancellation charge.
  2. The cancellation made between 15 days to 30 days prior to check-in, then the 75% amount of booking will be refunded. Rest 25% will be deducted as the cancellation charge.
  3. The cancellation made between 7 to 15 days prior to check-in, then the 50% amount of booking will be refunded. Rest 50% will be deducted as the cancellation charge.
  4. The cancellation made, 7 days or less prior to check-in, then there will be no refund of booking charge.

Note:- The bookings made from 20th December to 10th of January is completely non-refundable. The refund is independent of the difference between the day of cancellation and check-in. As there will not be any refund for bookings made for the above-mentioned booking period.

 

No Show Policy:-

 

We work very hard to serve every customer with cheer. If you are unable to keep your reservation the please do cancel it. As it will give us an opportunity to serve other customers. But in case of “No Show”, against a confirmed reservation, the agency reserves the right to levy retention charges at least for one night. No refund will be made in such circumstances.

 

Refund Policy:-

 

  1. In case of cancellation, the amount of cancellation will be decided by time duration prior to the check-in. Then the amount will be refunded back to you. For the amount of refund to be received, please go through our cancellation policy.
  2. In case of refunds, the bank transaction charges will be deducted from the above-mentioned cancellation charge.

 

Child Policy:-

 

  1. Children up to the age of 5 years are totally complimentary. In case they are accompanied with adults and share with the adults.
  2. Children from the age of 6 to 12 years will be charged. The amount to be charged will be 1000/- for the deluxe houseboat. It includes an extra bed, meals and all the taxes.
  3. Anyone beyond the age of 12 years will be treated as an adult.
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